Refund policy

We want you to feel confident in every Momenta Apparel purchase.

If something isn’t quite right, we accept returns and exchanges on eligible items within 14 days of delivery.

Eligibility

To qualify for a return or exchange, items must be:

Items that show signs of wear, washing, deodorant marks, makeup, perfume, or damage will not be accepted.

Returns (Refunds)

Customers are responsible for return shipping costs on all refund requests.

Once your return is received and inspected, your refund will be issued to your original payment method. Please note:

Exchanges

We encourage exchanges whenever possible to ensure you get the right fit.

For size exchanges:

Customers are responsible for shipping the original item back to us
Momenta Apparel covers the shipping cost of sending your exchanged item back to you

Exchanges are processed through Canada Post and are subject to product availability.

If your requested size is unavailable, we will issue store credit or a refund.

Final Sale Items

The following items are final sale and cannot be returned or exchanged:

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery and we’ll make it right.

Please include your order number and photos of the issue when contacting us.

Start a Return

To request a return or exchange, please contact us at: cmalin@momentaapparel.com with your order number and reason for return.

Approved returns should be sent to: 10225-157 Street
Edmonton, AB T5P 2V2
Canada

Questions? Reach out anytime at cmalin@momentaapparel.com

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